Returns Policy
Return window and conditions for eligible UsedLaptopSG purchases.
Return window
Eligible returns are accepted within 7 days of delivery unless a product listing states otherwise.
Condition requirements
Returned laptops must be in the same condition received, with original accessories included. Units with new damage, missing parts or software locks may be refused.
How to start a return
Contact us with your order number before sending anything back. We will confirm eligibility and provide return instructions.